Known Issues
Follow a known issue to receive updates as news becomes available.
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Lands not showing in the UI
Currently there is an issue with lands not showing in the UI. It can be worked around by changing the planet in the U...
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(Resolved) New Missions are not showing up
EDIT: this issue has been fixed. Please reload the page to see the changes. Currently, there is a bug in the missio...
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White Screen Or Error "LAND NOT IN REGISTRY" When Trying To Change Planet Or Land
In very rare cases Explorers are experiencing a white screen when they try to change Planet or Land.The error shown...
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Teleport "ethjs-query" Gas Error When Trying To Claim A Teleport
Sometimes MetaMask will show the wrong amount of required gas to claim a teleport on the Etherium or BSC side. When t...
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Delayed DTAL Allocations
The Daily Trilium Allocation for Landowners (DTAL) is currently distributed every 3-4 days. Should you receive more o...
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Teleport is currently not supported on mobile
The Teleport feature at https://teleport.alienworlds.io/ is currently only supported on desktop. If you are on mobile...
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Regional Errors Accessing The New Player Interface For Some Explorers
Dear Explorers, some of you have reported being unable to reach the new Player Interface. We are investigating this a...
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Failed to Fetch Error
This error is shown when the games UI makes more connection requests to the WAX blockchain API than is permitted by t...
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Error "transaction net usage is too high: 152 > 0"
Explorers who want to sign up for the first time are currently seeing this error. The Federation is investigating the...
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Error At Login
If you see an error like this or similar while trying to login to the game, please wait for about 30 minutes and then...
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Error "Cannot Read Property" Is Shown When Changing Lands
This error "Cannot read property Symbol(Symbol.asynciterator) of undefined" is encountered sporadically by some users...
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NFT Game Card Mining Paused
ISSUE UPDATE: 29 June 2021 - NFT game card distribution has been paused while new fairness mechanics are tested. Lear...
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Earned NFT Game Cards No Longer Appear in Wallets Without Claiming
When you earn NFT game cards from mining, they will need to be Claimed to send them to your wallet. To manually claim...
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Error when claiming a NFT game card: "assertion failure with message: the templates max supply has already been reached"
Some of the NFT game cards are reaching their maximum supply. As this happens, Miners may be earning but unable to Cl...
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Fake Alien Worlds Team Members in the Metaverse?!
Apparently some bandit explorers are posing as members of the Alien Worlds team in Telegram, trying to scam people by...
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Resolved - TLM Landowner Allocation is Taking Place Intermittently
UPDATE: The Landowner Allocation has been automated. For more information, see the related announcement. Landowner al...
